April 24, 2024

Q&A: Pascal Metrics Chief Clinical Officer finds real-time monitoring of electronic health records can transform safety

Early adopter hospitals across the country have achieved unprecedented gains in safety through automated monitoring of their electronic health records to detect preventable patient harm events in near real time. In partnership with Pascal Metrics, Inc., the Betsy Lehman Center is leading a pilot program to better understand the potential of automated adverse event monitoring in a diverse set of Massachusetts hospitals. David Stockwell, M.D., M.P.H., Pascal Metrics’ Chief Clinical Officer, talks with Patient Safety Beat about the history and promise of this game-changing approach to safety improvement.

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Extensive resources available online to bolster CARe programs 

The Betsy Lehman Center’s website now offers an extensive set of free tools for use by health care organizations with Communication, Apology and Resolution (CARe) programs. As part of its commitment to helping CARe programs and practitioners, the Center will also host the 11th annual CARe Forum, a live and virtual program, on Friday, September 27, in Boston. Save the date and watch for more information about the forum and registration in future issues of Patient Safety Beat.

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Safety news roundup

• New safety report: Press Ganey offers insights into the safety of care nationwide. Patient perception of safety in hospitals is down and assaults on nursing staff are up. CAUTI rates and a measure of safety culture showed improvement. Download Safety in healthcare 2024.
• Severe maternal morbidity: Researchers at the Betsy Lehman Center have co-authored “Delivery at an inadequate level of maternal care is associated with severe maternal morbidity,” published by the American Journal of Obstetrics & Gynecology. The abstract and a narrated presentation are here.
• Automated safety monitoring pilot: The Betsy Lehman Center is recruiting 6-8 Massachusetts acute care hospitals to pilot a program of automated adverse event monitoring that leverages data from a hospital’s current EHR. The first in a series of online information sessions for hospitals, presented by the Center and Pascal Metrics, Inc., will be held this Friday, April 26 from 1-2 p.m. Click here to register.

Patient Safety Beat is published by the Betsy Lehman Center, a Massachusetts state agency that supports providers, patients and policymakers working together to advance the safety and quality of health care.

BetsyLehmanCenterMA.gov