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MACRMI’s 7th Annual Communication, Apology and Resolution Forum When: May 7, 2019, 10:00 a.m. – 2:00 p.m.
Where: Massachusetts Medical Society, 860 Winter Street, Waltham, MA What: Simulations of a “communication, apology and resolution” response to an adverse event, followed by moderated panel discussions. Hosted by the Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI), registration is free. Who: Keynote by Rick Boothman, J.D., of Boothman Consultants, former Chief Risk Officer at the University of Michigan Health System Click for more information
Webinar: Building a Culture of Respect to Improve Patient Safety, Medical Team Performance and Patient and Staff Satisfaction When: May 8, 2019, 1:00 – 2:00 p.m. ET.
What: Free webinar in a series from the American Hospital Association’s Team Training Program. Who: Bettina Siewert, M.D., Executive Vice Chair, and Suzanne Swedeen, R.N., M.S.N., Department of Radiology, Beth Israel Deaconess Medical Center Click for more information
Fourth Annual Summit of the Massachusetts Coalition for Serious Illness Care When: May 16, 2019, 9:30 a.m. – 2:00 p.m.
Where: John F. Kennedy Presidential Library and Museum, Boston, MA
What: Recent research focused on messaging designed to engage the public in advance care planning. Who: Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement; Andrew Dreyfus, President and C.E.O., Blue Cross Blue Shield of MA; Atul Gawande, M.D., C.E.O. of Haven; and Ellen Goodman, Co-founder and Director of The Conversation Project Click for more information
Institute for Healthcare Improvement’s Patient Safety Congress When: May 15-17, 2019
Where: Houston, TX
What: More than 20 breakout sessions, keynote speakers, exhibits and a full day of in-depth pre-conference workshops. Click for more information
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