May 2019

Up Front

At UMass Memorial, labor and management put safety on their shared agenda

Hospital managers and union leaders collaborate on unit-based teams on the frontline to improve patient care and job satisfaction. 

FIVE QUESTIONS

For this pediatrician, clear communication connects safety and experience

As a patient safety researcher and Chief Experience Officer at Boston Children’s Hospital, Sara Toomey underscores the important role of patients and families in their care. 

Safety Snapshot

Interactive game brings sepsis training to life

Realistic clinical details and evolving patient presentations give clinicians a safe way to practice their sepsis diagnosis and treatment skills. 

ONE LAST THING

IHI shares new tool for end-of-life care conversations

New scoring system helps organizations gauge how well they are serving patients and families and see where they can improve. 

Upcoming events

When: May 29, 2019, 8 a.m. – 4:00 p.m.
Where: Baystate Health Education Center, 361 Whitney Ave., Holyoke, MA
What: High-fidelity pediatric simulation cases, including pediatric airway management, newborn resuscitation, and pediatric behavioral health emergencies. Sponsored by Massachusetts Dept. of Public Health’s Emergency Medical Services for Children, in collaboration with Baystate Children’s Hospital.
Who: Keynote speakers Wook Beltran, M.D., Chief, Division of Prehospital and Disaster Medicine; and Joeli Hettler, M.D., Director, Pediatric Emergency Medicine Division, both at Baystate Medical Center.
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ASHP Medication Safety Collaborative

When: June 8 – 12, 2019
Where: Hynes Convention Center, 900 Boylston Street, Boston, MA
What: One of four concurrent programs that comprise the summer meetings and exhibition of the American Society of Health-System Pharmacists. Registrants have access to sessions at all four programs.
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Compassion in Action Healthcare Conference

When: September 8 – 10, 2019
Where: Westin Boston Waterfront, 425 Summer Street, Boston, MA
What: Interactive sessions designed to help clinicians and health system leaders create and sustain cultures of compassion in patient care.
Who: Keynote speakers include Amy Edmondson, Ph.D., Novartis Professor of Leadership and Management at the Harvard Business School; Susan B. Hassmiller, R.N., Ph.D., Robert Wood Johnson Foundation Senior Adviser for Nursing; and Peter L. Slavin, M.D., President of Massachusetts General Hospital.
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Patient Safety Beat is published monthly by the Betsy Lehman Center, a state agency that uses communications, research, and data to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts.