Patient and family engagement has been called “the blockbuster drug of the century," but where to begin? We feature three diverse efforts to put engagement principles into action.
"Because the delivery of health care is a 24/7 operation involving complex shifts and unique patient situations, there’s an even greater need to develop ways to perform teamwork on the fly, coordinating and collaborating across boundaries..."
- Amy Edmondson, Novartis Professor of Leadership and Management at Harvard Business School 
The Betsy Lehman Center has released a new online resource that health care professionals in all settings can use to map out a plan to ensure safer patient care. 
1 in 5 adults reported a personal experience with a medical error in recent years, according to a nationwide poll by the NPSF/IHI Lucian Leape Institute. 
A new study suggests liquids, foams and gels differ only in drying time, not effectiveness. 
Upcoming events
Participatory Medicine: Transforming the Culture of Care
When: Wednesday, October 25, 2017 5:30 - 9:00 PM
What: The Society for Participatory Medicine hosts its inaugural conference in Boston. Click for more information and to register
Patient Safety Beat is published monthly by the Betsy Lehman Center, a state agency that uses communications, research, and data to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts.