Patient and Family Advisory Councils bring together patients, family members, and hospital staff to improve the care experience involving those who know it best — the patients.

A patient and family advisory council (PFAC) is group of current and former patients, family members and caregivers that works together to advance best practices at a hospital or health care organization. Volunteer patients and families collaborate with employees (clinical, administrative and support) to collect information and provide guidance on how to improve the patient and family experience.

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