Roadmap to Health Care Safety

Leading a strategy to accelerate improvement in Massachusetts

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The Betsy Lehman Center is a Massachusetts state agency that supports providers, patients and policymakers working together to advance the safety and quality of health care.

Current highlights

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Real-time EHR monitoring yields strong, actionable data

The software-based approach will be tested in a voluntary pilot initiative in Massachusetts

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Trained peers listen and support when times are tough

Steven Defossez talks about why he became a volunteer for the new statewide Virtual Peer Support Network

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Four experts address structural inequities to improve outcomes and ultimately, advance safety for all

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Communication, Apology and Resolution (CARe)

A comprehensive resource library and information about CARe for patients, providers and lawyers

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Peer support for the medical community

A free, virtual network connects colleagues in MA with peers who are trained to help workers on the front lines of health care

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