This page is a resource to promote patient safety conferences, events and webinars of interest to health care providers in Massachusetts. If you would like to receive a list of upcoming events, subscribe to our email newsletter. If you have an event you would like to share, click here.
Jul 81 p.m. |
Volunteer Patient and Family Advisors: An Underused Source of Risk InformationThe American Society for Health Care Risk Management hosts a session about the role of patient advisors in improving risk identification and mitigation efforts. Real-world examples show the variety of roles these advisors perform, as well as key factors for effectively matching them with committees and projects. Register here |
July 812 p.m. |
Understanding the CMS Patient Safety Structural Measure Requirements for HospitalsThis webinar will provide an overview of the CMS Patient Safety Structural Measure and how the AHRQ Surveys on Patient Safety Culture® (SOPS®) Hospital Survey can be used to meet requirements for Domain 3: Culture of Safety & Learning Health Systems. Register here |
Jul 911 a.m. |
Teamwork and Social Capital: The Secrets to Building a Culture of High ReliabilityPress Ganey's Tejal Gandhi, M.D., MPH, joins Maren Batalden, M.D., M.P.H. and Taruna R. Banerjee, MPH, CPHQ, CPPS from Cambridge Health Alliance to explore how social capital and teamwork impact safety culture. This session spotlights how CHA prioritized trust and relationship-building across teams to advance its high reliability journey. Register here |
July 221 p.m. |
The Power—and Consequences—of Language After Patient HarmJoin Evan Benjamin, M.D., and Carole Hemmelgarn, authors of the recent Frontiers in Health Services article, "The Power and Pain of Words: How Language Matters in Responding to Patients After Harm" for a webinar hosted by the Collaborative for Accountability and Improvement. Register here |
July 2912 - 1 p.m. |
Patient and Family Advisory Councils: Uplifting the Patient Voice for CMS Structural Measure Domain 5Learn about the state's pioneering approach to PFACs and discover actionable strategies for strengthening patient and family engagement in your organization. This webinar from the Massachusetts Health & Hospital Association features Jane Powers, Director of Patient and Family Advisory Councils at the Betsy Lehman Center, and Aideen Snell, Director of Patient Experience at Cambridge Health Alliance. Register here |
Nov. 13 |
Risky Business: Trust in an Age of UncertaintyThe 2025 Risky Business conference will delve into the concept of trust and how it can be earned by looking to other organizations and industries for lessons learned. Register here |