Massachusetts passed a law in 2008 requiring all acute and rehabilitation hospitals in the state to establish a Patient and Family Advisory Council (PFAC). The legislation remains the only one of its kind in the country. 

The Betsy Lehman Center for Patient Safety is expanding efforts to support the work of PFACs in Massachusetts health care settings. Last fall, the center assumed the responsibility previously held by Health Care For All for collecting and sharing PFAC annual reports. 

As a next step, to promote engagement among councils, the center will host an inaugural virtual forum on Thursday, May 30, 2024 from 5 - 6:30 p.m. Members of all hospital PFACs in Massachusetts are invited to attend the event.

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Annual reports

The Betsy Lehman Center is now the central hub for collecting and sharing annual reports on each council’s activities and accomplishments. 

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PFAC toolkit resources

A collection of resources to help PFACs succeed, under categories including Readiness, Start-up planning, Start-up documents, For advisors, Recruitment, Diversity and more.

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Betsy Lehman Center to support, bolster PFACs statewide

October 2023 article in Patient Safety Beat on the Center's new role as the central hub for PFAC information in Massachusetts.

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Including the patient voice

A guide to engaging the public in programs and policy development

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