Massachusetts passed a law in 2008 requiring all acute and rehabilitation hospitals in the state to establish a Patient and Family Advisory Council (PFAC). The legislation remains the only one of its kind in the country. 

The Betsy Lehman Center for Patient Safety is expanding efforts to support the work of PFACs in Massachusetts health care settings. Last fall, the center assumed the responsibility previously held by Health Care For All for collecting and sharing PFAC annual reports. 

PFAC Forum Thumbnail v2

PFAC Spring Forum 2024

The Center's virtual forum, Creating Connections for PFAC Impact: Diversifying Membership and Engaging with Leadership, was held May 30.

SLIDES AND VIDEOS circle-arrow
Blue State Seal Mobile

Annual reports

See annual reports of Massachusetts PFAC  activities and accomplishments.

Learn more circle-arrow
PFAC resources image

PFAC toolkit resources

A collection of resources to help PFACs succeed, under categories including Readiness, Start-up planning, Start-up documents, For advisors, Recruitment, Diversity and more.

SEE RESOURCES circle-arrow
PFAC PSB story image

Betsy Lehman Center to support, bolster PFACs statewide

October 2023 article in Patient Safety Beat on the Center's new role as the central hub for PFAC information in Massachusetts.

read story circle-arrow
Screenshot 2023 11 16 at 2 06 14 PM

Including the patient voice

A guide to engaging the public in programs and policy development

See guide circle-arrow