Patient and Family Peer Support Network
“I’m ok” can hide a thousand things – anger, grief, confusion.
When care goes wrong, the impact runs deep. The Patient and Family Peer Support Network connects you one-on-one with someone who’s walked in your shoes. Someone who listens, understands, and won’t judge. Confidential. Compassionate. Human. Let’s talk.
About the network
Sometimes, during medical treatments, things don’t go as planned. This could be because of an error, unanticipated outcome or a known complication. This can cause feelings like:
- anger, guilt, or frustration
- trouble thinking or concentrating
- images or thoughts of the event that occur in unexpected moments
- depressed mood, irritability, loss of interest or pleasure
Talking to someone with lived experience can help. Peer support is a one-on-one conversation that can happen anywhere – in person, online or on the phone.
Email Peer.​Support@​BetsyLehmanCenterMA.​gov for more information.
Get support
Reach out today to talk with one of our trained volunteers.
Volunteer to be a peer supporter
Make an impact in the lives of others going through a difficult time. We’re currently recruiting volunteers.
Promote the peer support network
Videos, graphics, flyers and other materials for you to share with patients or family members who may benefit from peer support.
Journey from patient to peer supporter
Watch how one patient transformed their personal journey into a powerful way to help others. We’re currently welcoming volunteers with lived experience to offer support and understanding to others navigating difficult times.