Our mission: Improve the safety of health care in Massachusetts

Our motivation: Patients like Betsy Lehman

Betsy Lehman, a reporter and mother of two young girls, was battling breast cancer. While in the hospital, her care team made a series of fatal mistakes, giving her four times the intended dose of a powerful chemotherapy drug. Her death at age 39 in 1994 catalyzed a national movement to improve patient safety.

While progress has been made, surveys show that between 20-25 percent of Massachusetts residents have experienced a medical error. In honor of Betsy and every patient, we are advancing strategies to improve the safety of health care in the Commonwealth and beyond.

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Mandate

Fostering a statewide program of research, data analysis, and programming that engages and supports health care agencies, providers, and consumers to improve patient safety

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Milestones

Transformed through the years but the mission has always been the same: Improving the safety and quality of health care for all people across the Commonwealth

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