Take charge of your health care

These pages will help you make important choices about your health care, and give you the tools to communicate with providers about your needs. We also guide you through steps to take in the unfortunate event you or someone in your family is harmed by medical treatment or during a hospital stay.

Get support after a medical error

Medical error and unexpected outcomes affect tens of thousands of Massachusetts patients and their loved ones each year. Peer supporters provide encouragement, support and resources following an adverse event.

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Get help with a health care issue

When you have an issue with your health care, it can be difficult to know where to turn. Use these resources to report a medical error or resolve common issues with health insurance.

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Be an informed patient

Learn how to best communicate with doctors, select treatments, plan for end-of-life care and get involved with your local hospital.

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Find quality health care

As a consumer, you want to know where to find the best and safest care possible. Use the Massachusetts CompareCare website to compare the quality of hospitals and surgical centers near you.

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Patient Family Advisory Councils

Patient Family Advisory Councils bring together patients, family members, and hospital staff to improve the care experience by involving those who know it best — the patients.

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Visit our Facebook Page

Like The Betsy Lehman Center on Facebook to stay in the know. We share resources for patients and families, and news about patient safety across Massachusetts.

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