This page is a resource to promote patient safety conferences, events and webinars of interest to health care providers in Massachusetts. If you would like to receive a list of upcoming events, subscribe to our email newsletter. If you have an event you would like to share, please email patientsafetybeat@​betsylehmancenterma.​gov.


Multiple dates

Learning Health Systems Grand Rounds 

This monthly webinar promotes continuous learning in learning health system science, quality improvement, patient engagement, and healthcare delivery research. Topics include patient engagement, system science, informatics, research ethics, research methods, leadership, research management, and PCORI methods for engaging patients, the public, and communities. Register here


December 10, 2025

Reducing Delays in Diagnosis and Treatment: A Safety and Quality Imperative

Press Ganey hosts this webinar to explore strategies for reducing delays in diagnosis and treatment, a critical step toward improving patient safety and care quality. Register here


December 11, 2025

Communication, Apology, and Resolution (CARe): Representing Patients Who Suffer Medical Harm 

The Massachusetts Bar Association hosts this webinar about the basic elements of CARe and best practices for attorneys representing patients in these scenarios. Register here


December 15, 2025

The Art of Risk Management and Shark Diving 

This session uses the metaphor for shark diving to introduce the S.H.A.R.K. framework — a trauma-informed approach that helps risk management professionals build resilience, emotional intelligence, and confidence in navigating complex medical conflicts. Register here


February 112026

Progressive Strategies to Combat Workplace Violence in Health Care

Tyler Michaud, Workplace Violence Prevention Program Manager at Lowell General Hospital, will provide forward-thinking strategies to mitigate the risk of workplace violence through interdepartmental collaboration, training, program enhancement and more. This free webinar is presented as part of the Betsy Lehman Center’s Peer Support Learning Collaborative. Register here


February 11, 2026

Learning Health Systems Leaders Series

Eric J. Thomas, M.D., M.P.H., Director of the Hermann Center for Healthcare Quality and Safety at UTHealth Houston, joins the quarterly Leaders Series hosted by the Massachusetts Institute for Excellence and Quality in Learning Health Systems. Register here