Event listings
This page is a resource to promote patient safety conferences, events and webinars of interest to health care providers in Massachusetts. If you would like to receive a list of upcoming events, subscribe to our email newsletter. If you have an event you would like to share, please email patientsafetybeat@​betsylehmancenterma.​gov.
October 14, 2025
Emerging Topics in Quality Improvement Webinar
Explore how artificial intelligence is being applied to improve quality and safety in health care. In this webinar, Dr. Clara Lin and Dr. Darren Migita from Seattle Children’s Hospital will present a real-world use case of the Pathway Assistant tool, highlighting its role in clinical effectiveness and decision support. Register here
October 22, 2025
The Healthcare Well-Being Summit: Investment, Implementation, and Transformation
This one-day program is designed to help health care leaders address burnout, build resilience, and foster a culture of well-being. Linda Kenney, Director of Peer Support Programs at the Betsy Lehman Center, will lead a breakout session on the critical role of peer support in hospital settings — why it matters and how it can be effectively implemented. Register here
October 24, 2025
New England Ambulatory Surgical Center Conference
Hosted by the Massachusetts Association of Ambulatory Surgery Centers, this is a full-day event of insights, innovation, and connection across the ASC community. Betsy Lehman Center Executive Director, Barbara Fain, will lead a break-out session with the Department of Public Health and Board of Registration in Medicine. Register here
November 3, 2025
PFAC Fall Forum: Effective goal setting for Patient and Family Advisory Councils
During this virtual session, Katie Litterer, Program Manager for Family Partnerships at Boston Children’s Hospital, will share strategies for setting meaningful goals by listening to advisors, fostering shared accountability, and celebrating progress. Register here
November 13, 2025
Risky Business: Trust in an age of uncertainty
The 2025 Risky Business conference will delve into the concept of trust and how it can be earned by looking to other organizations and industries for lessons learned. Register here
November 13, 2025
Evaluating and Measuring the Impact of Patient and Family Advisory Councils and Committees
This conversation will explore how organizations can evaluate the impact of Patient and Family Advisory Councils (PFACs) and committees by focusing on meaningful outcomes such as quality, safety, equity, and cost-effectiveness. Led by Barbara Lewis, PhD, the session will offer insights and resources in measuring for PFAC impact. Register here
December 11, 2025
Communication, Apology, and Resolution (CARe): Representing Patients Who Suffer Medical Harm
The Massachusetts Bar Association hosts this webinar about the basic elements of CARe and best practices for attorneys representing patients in these scenarios. Register here