This page is a resource to promote patient safety conferences, events and webinars of interest to health care providers in Massachusetts. If you would like to receive a list of upcoming events, subscribe to our email newsletter. If you have an event you would like to share, click here.

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Apr. 9

11 a.m.

Transforming patient safety: How PFACs can revolutionize safety initiatives

As part of CMS’s Patient Safety Structural Measure, organizations are now required to actively involve patients and caregivers in safety events and initiatives. Join Press Ganey for this webinar about how Patient and Family Advisory Councils (PFACs) can transform patient safety and drive high reliability. Register here

Apr. 11, 2025

10 a.m. - 12:30 p.m.

11th Annual Communication, Apology and Resolution (CARe) Forum

The 2025 CARe Forum will include simulations, a keynote presentation, and panels for those involved in CARe programs or interested in learning more. Attend in Boston or join virtually. Register here

May 1

2 p.m.

Measuring how healthcare organizations respond after patients experience harm

Join Lauge Sokol-Hessner, Carole Hemmelgarn, Beth Miller, Diane O'Connor, and Leilani Schweitzer, authors of the recent perspective article in Frontiers in Health Services, for a discussion on CRP measurement. Register here

May 9

3 - 4 p.m.

Compassion and safety: A trauma-informed approach for patients and providers

Join the Schwartz Center for Compassionate Healthcare for a webinar to learn about grounding patient safety improvement efforts in compassion science. Panelists will share real-world successes and challenges in integrating trauma-informed approaches into patient safety, risk, and legal processes. Register here

May 20

5 - 6:15 p.m.

PFAC Spring Forum

The Betsy Lehman Center will host its third virtual forum for Patient and Family Advisory Councils in Massachusetts. Join us for this opportunity to learn from PFAC members across the state and participate in discussions on important topics. Register here