Home Care report cover
First report in a two-part series


Tens of thousands of Massachusetts residents depend on home care to support their health and well-being as they age or manage disabilities. But many of the services they need, such as help with mobility or personal hygiene, require close physical contact — a known contributor to the transmission of COVID-19. A survey of home care agencies highlights the need to better equip this vital segment of the state’s health care industry to prevent spread of the virus among its workers, the vulnerable residents for whom they care, and their families.

The Safe Home Care Project at the University of Massachusetts Lowell and the Betsy Lehman Center for Patient Safety surveyed a representative sample of Massachusetts home care agencies to assess the impact of COVID-19 during the first surge of cases.


Key Takeaways