Coming in June: 

Part 2 of the 9th Annual Communication, Apology, and Resolution (CARe) Forum

Thursday, June 2, 2022
9:30 a.m. - 12:00 p.m.

This second part of the annual CARe Forum is free and open to all. Part 1 was held in October of 2021 but is not a prerequisite to attending Part 2 in June. 


9:30 a.m.

Theodore Calianos, M.D., F.A.C.S., President, Massachusetts Medical Society

9:40 a.m

Introduction and recent developments
Melinda Van Niel, M.B.A., CARe Program Director, Betsy Lehman Center for Patient Safety

10:00 a.m.

Case 1 simulation and discussion: Adverse event resolution conversation
Moderated by Pat Folcarelli, R.N., Ph.D., Vice President of Patient Safety, CRICO

10:50 a.m.


11:00 a.m.

Case 2 simulation and discussion: Conversation with provider after an adverse event
Moderated by Pat Folcarelli, R.N., Ph.D., Vice President of Patient Safety, CRICO

11:25 a.m.

Family member testimonial
Jane Bugbee

11:40 a.m.

Board member testimonial
Karen Fiumara, Pharm.D., Director of Patient Safety, Brigham and Women’s Hospital

11:55 a.m.

Concluding remarks
Doug Salvador M.D., M.P.H., Chief Quality Officer, Baystate Health

This forum is sponsored by the Coverys Community Healthcare Foundation.

Accreditation Statement: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and The Massachusetts Alliance for Communication and Resolution following Medical Injury. The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians.

AMA Credit Designation Statement: 
The Massachusetts Medical Society designates this live activity for a maximum of 2.25 AMA PRA Category 1 CreditTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity meets the criteria of the Massachusetts Board of Registration in Medicine for risk management study.

Resources from CARe Forum, Part 1

Part 1 of MACRMI's 9th Annual CARe form was held on October 26, 2021. Dr. Alice Coombs was the featured keynote speaker, Lisa Parks gave a family member testimonial, and program manager Melinda Van Niel spoke about CARe and recent activities. Co-Chairs Doug Salvador, MD, MPH and Patricia Folcarelli, RN, PhD held a discussion session.

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