Remembering Jim Conway

Jim Conway was a passionate patient safety leader and advocate. He was known internationally for his efforts to include patients and family members as equal partners in care, support health care personnel and demand transparency about medical errors and harm. Jim died on July 14, 2021. Here are a few highlights of his many accomplishments: 


Jim and his family were among the original residents at Columbia Point public housing in Dorchester. Jim’s father was a Boston police officer, and the Conways were active members of the Catholic Church and Boy Scouts, in which Jim remained active as an adult leader. In 2015, Jim described growing up at Columbia Point for an oral history project at UMass Boston.


Bachelor’s degree from Boston State University


Boston Children’s Hospital. A variety of roles including Radiology Administrator and Assistant Director for Patient Care Services


Master’s degree from Lesley University, Cambridge, Massachusetts


Dana-Farber Cancer Institute. Chief Operating Officer and Executive Vice President


Individual Leadership Award in Patient Safety. From the Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance


Institute for Healthcare Improvement. Senior Vice President and Senior Fellow Harvard School of Public Health. Adjunct Lecturer


Lucian Leape Institute of the National Patient Safety Foundation. Distinguished Advisor


Picker Award for Excellence in the Advancement of Patient-Centered Care


Trustee at Winchester Hospital


Co-author of Respectful Management of Serious Clinical Adverse Events


Leadership Award from the Institute for Patient and Family Centered Care


Trustee Excellence in Leadership Award from the Mass Health and Hospital Association



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