PFAC onboarding series

Learn the fundamentals of Patient and Family Advisory Councils (PFACs) through this five-part video series from the Betsy Lehman Center for Patient Safety. Each video is paired with a downloadable one-page resource that highlights key concepts, practical tips, and best practices for meaningful patient and family engagement in health care.

What is a PFAC?

Learn what Patient Family Advisory Councils (PFACs) are and why they matter.

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Download one-pager

A history of PFACs

Explore how PFACs evolved into an important part of health care improvement.

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Role of a PFAC

Understand how patient and family advisors help shape care and services.

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Tips for participating effectively in PFAC meetings

Practical guidance for effective participation in PFAC meetings and discussions.

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Download one-pager

PFAC best practices

Key strategies for building strong and effective PFAC partnerships.

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Download one-pager