Take charge of your health care

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These pages will help you make important choices about your health care, and give you the tools to communicate with providers about your needs. We also guide you through steps to take in the unfortunate event you or someone in your family is harmed by medical treatment or during a hospital stay.

Get help with a health care issue

When you have an issue with your health care, it can be difficult to know where to turn. Use these resources to report a medical error or resolve common issues with health insurance.

Get help with a health care issue

Be an informed patient

Learn how to best communicate with doctors, select treatments, plan for end-of-life care and get involved with your local hospital.

Be an informed patient

Find quality health care

As a consumer, you want to know where to find the best and safest care possible. Use the Massachusetts CompareCare website to compare the quality of hospitals and surgical centers near you.

https://masscomparecare.gov/quality

Contact your hospital

Find a phone number for the patient relations department at each hospital in the state.

Hospital contact information