When you have an issue with your health care, it can be difficult to know where to turn. Use the resources below to help guide you through the process.

When something goes wrong

If a medical error or other adverse event occurs in your care, work with your care team to make sure that your needs are met and to help them prevent something similar from happening to another patient. Here you will find some basic information on how to talk with your providers about your concerns, report events to the state and other organizations, and find support to help you and your family heal.


Resolving common issues with health insurance and care

The CompareCare website was built to provide Massachusetts health care consumers the guidance and tools they need to become active partners in navigating their health care decisions. Use the links below to help you troubleshoot common issues.