When you have an issue with your health care, it can be difficult to know where to turn. Use the resources below to help guide you through the process.
If a medical error or other adverse event occurs in your care, work with your care team to make sure that your needs are met and to help them prevent something similar from happening to another patient. Here you will find some basic information on how to talk with your providers about your concerns, report events to the state and other organizations, and find support to help you and your family heal.
Talk to your care team if you need to address an issue or have concerns about your care
File a complaint directly with the facility or report the concern to a state agency
Peer supporters provide encouragement, support and resources following an adverse event
The CompareCare website was built to provide Massachusetts health care consumers the guidance and tools they need to become active partners in navigating their health care decisions. Use the links below to help you troubleshoot common issues.
Manage unaffordable medical bills or learn how to challenge fraudulent charges
Find a health insurance plan, get help paying for insurance costs or change your insurance coverage
Check the average cost for common procedures, tests and other medical services
