Our mission: Improve the safety of health care in Massachusetts

Our motivation: Patients like Betsy Lehman

Nearly 25 years ago, Betsy Lehman, a reporter and mother of two young girls, was battling breast cancer. While in the hospital, her care team made a series of fatal mistakes, giving her four times the intended dose of a powerful chemotherapy drug. Her death at age 39 catalyzed a national movement to improve patient safety.

While progress has been made, surveys show that between 20-25 percent of Massachusetts residents have experienced a medical error. In honor of Betsy and every patient, we are raising awareness and advancing strategies to improve the safety of health care in the Commonwealth and beyond.

Our story


Job opening!

We are currently hiring for a senior program manager and research analytics manager.

Apply via the website of our sister agency, CHIA, here.