Make an impact in the lives of others

Patients and their families benefit from speaking and connecting with people who have been through a similar experience. Serving as a peer supporter is an opportunity to make an impact in the lives of others going through a difficult time. 

Eligibility

Peer supporters are people with lived experience. Candidates should be a:

  • previous or current patient who has experienced a medical error and/or an unanticipated outcome, OR
  • family member whose loved one has experienced a medical error and/or unanticipated outcome

An “unanticipated outcome” is any outcome, whether from medical error or not, that differs significantly from the desired outcome of care.

Responsibilities

  • Complete four to five hours of training provided by the Betsy Lehman Center
  • Demonstrate commitment to share experiences and knowledge with others
  • Be available to speak by phone or in person with at least two and no more than three patients or family members each year
  • Participate in quarterly meetings for peer supporters

Interested in participating?

Please complete the interest form and someone from the Betsy Lehman Center will reach out to schedule an interview. Contact the peer support team at (617) 701-8271 or Peer.Support@BetsyLehmanCenterMA.gov if you have any questions.