Be a Patient and Family Peer Supporter

Patients and their families benefit from speaking and connecting with people who have been through a similar experience. Serving as a peer supporter is an opportunity to make an impact in the lives of others going through a difficult time. 

Eligibility

Peer supporters are people with lived experience. Candidates should be a:

• previous or current patient who has experienced a medical error and/or an unanticipated outcome, OR
• family member whose loved one has experienced a medical error and/or unanticipated outcome

An “unanticipated outcome” is any outcome, whether from medical error or not, that differs significantly from the desired outcome of care.

Responsibilities

• Complete four to five hours of training provided by the Betsy Lehman Center
• Demonstrate commitment to share experiences and knowledge with others
• Be available to speak by phone or in person with at least two and no more than three patients or family members each year
• Participate in quarterly meetings for peer supporters