Peer support research library 
A comprehensive literature review of studies related to clinician well-being, the effect of adverse events, and the impact of peer support. Access the research library
Clinician support: Five years lessons learned
The forYOU Team from the University of Missouri shares successes and challenges in implementing a peer support program. Read the article
Improving patient safety: The intersection of safety culture, clinician and staff support, and patient safety organizations 
This white paper discusses opportunities to implement and integrate Clinician Support Intervention Programs through PSO participation. Read the white paper
Second victim support: Implications for patient safety attitudes and perceptions
A study on the link between second victim support and its influence on the overall culture of patient safety at the University of Missouri Health Care. Learn more
The emotional impact of medical error involvement on physicians: A call for leadership and organisational accountability
This report from the Swiss Patient Safety Foundation concludes that, given the significant effect of medical errors on physicians’ well-being and performance, organizations must provide staff with systems of support. Read the report
When things go wrong
This consensus paper of the Harvard-affiliated hospitals proposes full disclosure to patients when adverse events occur and recognizes the need to provide support to clinicians. Read the paper
Getting boards on board: Engaging governing boards in quality and safety
This how-to guide recommends that boards of trustees in all hospitals undertake six key activities to improve quality and reduce harm. Read the guide
Integrated disclosure model
An integrated model for handling incidents and adverse events from Albert Wu, M.D., co-founder of RISE Peer Responder Training at John Hopkins Medicine. Use the tool
Making the case to leadership 
James Conway was a health care governance and leadership expert. Read his editorial and download his presentation to leadership about supporting clinicians and staff.
Safe practices for better healthcare
These safe practices can be universally applied in all clinical care settings in order to reduce the risk of error and harm for patients. Safe practice #8 focuses on caring for caregivers. Read the report
Standards for hospital leadership
The Joint Commission's leadership chapter includes the importance of making support systems available for staff who have been involved in an adverse event. Read the chapter
Leadership talking points
Key talking points for leadership about the purpose of peer support and process for implementing a program in an ambulatory setting. Read the talking points
Anthony Whittemore talks about clinician support
Anthony Whittemore, M.D., is the former CMO of the Brigham and Women's Hospital in Boston. Watch part one and part two of his talk highlighting the journey at his hospital for supporting clinicians and their peer support program.
“Healing the Healer” documentary
This dramatic film from CRICO exposes the painful impact on clinicians when patient care goes awry, along with support programs being implemented to help them cope. Watch the video