Clinician support: Five years lessons learned 
The forYOU Team from the University of Missouri shares successes and challenges from their five-year journey creating a peer support program. Read the article
Patient safety culture
This chapter is from The Joint Commission's Comprehensive Accreditation Manual. Read the chapter
Second victim support: Implications for patient safety attitudes and perceptions
This study looks at the link between clinician and staff support and its influence on an organization's overall culture of patient safety. Read the study
Getting boards on board: Engaging governing boards in quality and safety 
This how-to guide recommends that boards of trustees in all hospitals undertake six key governance leadership activities to improve quality and reduce harm in their hospitals. Read the guide
Patient safety culture surveys
These surveys from the Agency for Healthcare Research and Quality (AHRQ), available for different health care settings, are reliable and free to the public. View the surveys
Note: You may want to add your own questions. For example, the University of Missouri Health Systems added these about support for staff.
From tears to transparency: The Lewis Blackman story
This story serves as a reminder that quality and safety are not abstract ideals, but rather tangible goals designed to prevent tragedies like the one experienced by Blackman's family. Watch the video
Doctors make mistakes. Can we talk about that?
Physician Brian Goldman says medicine's culture of denial keeps doctors from talking about mistakes or using them to learn and improve. Watch the TEDx talk