The Center's second virtual forum, Learning from Each Other: PFAC Member Reflections on Recent Work, was held on October 29, 2024. See below for slides and recording from the event.

  • Introduction (Barbara Fain, Executive Director, Betsy Lehman Center)
  • Welcome survey (Jacqueline Afranie, Senior Program Manager, Betsy Lehman Center)
  • "Southcoast Health Cares About My Diabetes" (Lindsay Dowd, Southcoast Physicians Group and Yinka Oluwole, PFAC co-chair) 
  • "Quality and Improvement retreat" at BIDMC (Laura Dickman, Program Leader, Patient and Family Engagement, and Patient Expert, Kimberlee Perry) 
  • "Patient Safety Structural Measure" Domain 5 overview (M.E. Malone, Deputy Director, Betsy Lehman Center) 
  • "Cooley Dickinson Hospital" (Cynthia Suopis, fmr. PFAC co-chair and current board of trustee member, and Lisa Ekus, current PFAC co-chair) 
  • Thank you (M.E. Malone and Jacqueline Afranie)

WATCH FORUM RECORDING: