The Center's virtual forum, Creating Connections for PFAC Impact: Diversifying Membership and Engaging with Leadership, was held May 30, 2024. See below for slides and recordings from the event.

  • Welcome
  • Engaging with Leadership
    ´╗┐Michael Gustafson, M.D., M.B.A., CEO, Schwartz Center for Compassionate Healthcare; and Monique Manna, Member, UMass-Memorial Medical Center PFAC
  • Diversifying PFAC Membership
    Pam Dardess, M.P.H., Vice President, Strategic Initiatives & Operations, Institute for Patient for Patient- and Family-Centered Care
  • Breakout room - Diversifying membership (watch video)
  • Breakout room - Engaging leadership (watch video)
  • Closing remarks


Note: Video starts off shaky but stabilizes quickly.