The Betsy Lehman Center hosts a statewide Patient and Family Peer Support Network to help people cope with difficult feelings experienced after they have been injured during a medical procedure or treatment. As the name suggests, the network connects patients or their loved ones with others who have had a similar experience.

Difficult feelings are common after a medical injury

Tens of thousands of Massachusetts patients are injured each year by medical care intended to heal them. When this happens, patients and/or family members may experience:

    • trouble sleeping or eating
    • anger, guilt, frustration
    • trouble thinking or concentrating
    • images or thoughts of the event that occur in expected moments
    • depressed mood, irritability, loss of interest or pleasure
    • drug or alcohol abuse
    • feelings of inadequacy and loneliness
    • loss of trust
    • feelings that health professionals don’t care about you
    • a desire to connect with others experiencing similar trauma

    But help is available

    If this has happened to you or someone you love, the Patient and Family Peer Support Network is here to help. Call the Betsy Lehman Center at the number below. A member of our staff will connect you with a peer supporter. 

    Peer supporters are trained volunteers who understand what you are going through, are excellent listeners, and can help you and your family find resources you may need during a difficult time. 

    Contact the Peer Support Team

    Email: PeerSupport@state.ma.us

    Telephone: (617) 701-8271

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    Sue's story

    Sue Nevins went for routine surgery and was left with permanent facial palsy. Peer support helped her navigate this difficult time and now she volunteers to help others.

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    Volunteer to be a peer supporter

    Make an impact in the lives of others going through a difficult time.

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