“I’m ok” can hide a thousand things – anger, grief, confusion.

When care goes wrong, the impact runs deep. The Patient and Family Peer Support Network connects you one-on-one with someone who’s walked in your shoes. Someone who listens, understands, and won’t judge. Confidential. Compassionate. Human. Let’s talk.

Reach out for support

How it works

Sometimes, during medical treatments, things don’t go as planned. This could be because of an error, unanticipated outcome or a known complication. This can cause feelings like:

  • anger, guilt, or frustration
  • trouble thinking or concentrating
  • images or thoughts of the event that occur in unexpected moments
  • depressed mood, irritability, loss of interest or pleasure

Talking to someone with lived experience can help. Peer support is a one-on-one conversation that can happen anywhere – in person, online or on the phone. 

Get support

Reach out today to talk with one of our trained volunteers. 

Volunteer to be a peer supporter

Make an impact in the lives of others going through a difficult time.

Promote the peer support network

Videos, graphics, flyers and other materials for you to share with patients or family members who may benefit from peer support. 

Contact our team

Do you have questions about the Patient and Family Peer Support Network or want to work together to promote it to your patients? Email Peer.​Support@​BetsyLehmanCenterMA.​gov or call (617) 701‑8271.