Massachusetts passed a law in 2008 requiring all acute and rehabilitation hospitals in the state to establish a Patient and Family Advisory Council (PFAC). The legislation remains the only one of its kind in the country.
The Betsy Lehman Center for Patient Safety is expanding efforts to support the work of PFACs in Massachusetts health care settings. In 2023, the Center assumed the responsibility previously held by Health Care For All for collecting and sharing PFAC annual reports.
See annual reports of Massachusetts PFAC activities and accomplishments.
Resources to help PFACs succeed organized by categories such Readiness, Start-up planning, Recruitment, Diversity and more.
The Center has hosted two virtual forums for PFAC members in Massachusetts. See below for slides and videos from the events:
October 2023 article in Patient Safety Beat on the Center's new role as the central hub for PFAC information in Massachusetts.
A guide to engaging the public in programs and policy development
