Risky Business is a unique conference with a simple premise: Learn from thought leaders in other industries and high-risk endeavors to improve the quality and safety of health care.
Risky Business: Navigating a Shifting Health Care Landscape
Risky Business: Navigating a Shifting Health Care Landscape took place on April 15, 2021. Speakers at this virtual conference shared their stories about managing through crisis and emerging stronger.
This event was a collaboration of the Betsy Lehman Center for Patient Safety, Boston Children’s Hospital, and CRICO: The Risk Management Foundation of the Harvard Medical Institutions, in partnership with Dana Farber Cancer Institute, Massachusetts General Hospital, Massachusetts Health & Hospital Association, and Massachusetts Medical Society.
Opening remarks
Kevin Churchwell, M.D.,
President and Chief Executive Officer, Boston Children’s Hospital Video | Audio
Leadership in a prolonged crisis
Lieutenant Colonel Susan M. Gannon,
United States Army Reserves Video | Audio
When COVID hits home: My family, my community
Liz Miranda, Massachusetts State Representative, 5th Suffolk District Video | Audio
The public is watching: A look inside the NFL during COVID-19
Josh McDaniels, Offensive Coordinator and Quarterback Coach, New England Patriots Video | Audio
Time for change: Framing to move minds
Nat Kendall-Taylor, Ph.D.,
Chief Executive Officer
FrameWorks Institute Video | Audio
Underscoring the “human” in human factors
Patricia Trbovich, Ph.D.,
Patient Safety and Quality Improvement
North York General Hospital Video | Audio
Advancing racial justice and equity through quality and safety: 5 key drivers
Karthik Sivashanker, M.D., Medical Director for Quality, Safety and Equity at Brigham and Women’s Hospital and
Vice President, American Medical Association Video | Audio
Moving forward: An interview with Don Berwick
Donald M. Berwick, M.D., President Emeritus, Institute for Healthcare Improvement Video | Audio