Risky Business is a unique conference with a simple premise: Learn from thought leaders in other industries and high-risk endeavors to improve the quality and safety of health care.

Save the date! Risky Business 2022

Join us on April 7, 2022 at the John F. Kennedy Library and Museum in Boston for a full day of talks, networking, and an evening dinner program. Details to come soon.

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Risky Business: Navigating a Shifting Health Care Landscape

Risky Business: Navigating a Shifting Health Care Landscape took place on April 15, 2021. Speakers at this virtual conference shared their stories about managing through crisis and emerging stronger. 

This event was a collaboration of the Betsy Lehman Center for Patient Safety, Boston Children’s Hospital, and CRICO: The Risk Management Foundation of the Harvard Medical Institutions, in partnership with Dana Farber Cancer Institute, Massachusetts General Hospital, Massachusetts Health & Hospital Association, and Massachusetts Medical Society.

Opening remarks

Kevin Churchwell, M.D., President and Chief Executive Officer, Boston Children’s Hospital
Video | Audio

Leadership in a prolonged crisis

Lieutenant Colonel Susan M. Gannon, United States Army Reserves
Video | Audio

When COVID hits home: My family, my community

Liz Miranda, Massachusetts State Representative, 5th Suffolk District
Video | Audio

The public is watching: A look inside the NFL during COVID-19

Josh McDaniels, Offensive Coordinator and Quarterback Coach, New England Patriots
Video | Audio

Time for change: Framing to move minds

Nat Kendall-Taylor, Ph.D., Chief Executive Officer FrameWorks Institute
Video | Audio

Underscoring the “human” in human factors

Patricia Trbovich, Ph.D., Patient Safety and Quality Improvement North York General Hospital
Video | Audio

Advancing racial justice and equity through quality and safety: 5 key drivers

Karthik Sivashanker, M.D., Medical Director for Quality, Safety and Equity at Brigham and Women’s Hospital and Vice President, American Medical Association
Video | Audio

Moving forward: An interview with Don Berwick

Donald M. Berwick, M.D., President Emeritus, Institute for Healthcare Improvement
Video | Audio