Risky Business is a unique conference with a simple premise: Learn from thought leaders in other industries and high-risk endeavors to improve the quality and safety of health care.

Risky Business: Navigating a Shifting Health Care Landscape

Risky Business: Navigating a Shifting Health Care Landscape took place on April 15, 2021. Speakers at this virtual conference shared their stories about managing through crisis and emerging stronger. 

This event was a collaboration of the Betsy Lehman Center for Patient Safety, Boston Children’s Hospital, and CRICO: The Risk Management Foundation of the Harvard Medical Institutions, in partnership with Dana Farber Cancer Institute, Massachusetts General Hospital, Massachusetts Health & Hospital Association, and Massachusetts Medical Society.

Opening remarks

Kevin Churchwell, M.D., President and Chief Executive Officer, Boston Children’s Hospital
Video | Audio

Leadership in a prolonged crisis

Lieutenant Colonel Susan M. Gannon, United States Army Reserves
Video | Audio

When COVID hits home: My family, my community

Liz Miranda, Massachusetts State Representative, 5th Suffolk District
Video | Audio

The public is watching: A look inside the NFL during COVID-19

Josh McDaniels, Offensive Coordinator and Quarterback Coach, New England Patriots
Video | Audio

Time for change: Framing to move minds

Nat Kendall-Taylor, Ph.D., Chief Executive Officer FrameWorks Institute
Video | Audio

Underscoring the “human” in human factors

Patricia Trbovich, Ph.D., Patient Safety and Quality Improvement North York General Hospital
Video | Audio

Advancing racial justice and equity through quality and safety: 5 key drivers

Karthik Sivashanker, M.D., Medical Director for Quality, Safety and Equity at Brigham and Women’s Hospital and Vice President, American Medical Association
Video | Audio

Moving forward: An interview with Don Berwick

Donald M. Berwick, M.D., President Emeritus, Institute for Healthcare Improvement
Video | Audio