In 2008, Massachusetts passed a law requiring all acute and rehabilitation hospitals in the state to establish a Patient Family Advisory Council (PFAC). The legislation remains the only one of its kind in the country. Today, 81 institutions in the state have PFACs and rely on them to weigh in on and drive patient-centered improvements, from meal options to important patient safety initiatives.
Health Care for All (HCFA), the consumer health care advocacy organization which helped to establish the state's PFACs, collects annual reports from Massachusetts’s PFACs each year, as mandated by the state. Visit HCFA’s website to view the most recent annual report and to learn more about where and how PFACs are making an impact.