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    • The Center
    • Staff
    • Board meetings
    • Jobs
    • Contact us
    • Strategic Planning
      • Annual report
      • Roadmap to Health Care Safety
      • Automated EHR adverse event monitoring
      • Healthcare safety education
    • Research
      • Maternal health
      • Cost of medical error in MA
      • Home care
      • Reframing patient safety
    • Programs
      • CARe: Communication and Resolution
      • Patient and Family Advisory Councils
      • Peer support for healthcare professionals
      • Peer support for patients and families
    • Best Practices
      • PPE videos
      • Sepsis
      • Emergency medicine
      • Diagnostic error
      • Cataract surgery
    • Patient Safety Beat
    • Event listings
    • In the news
    • Republish our content
    • Adverse Event Learning Exchange
    • Navigating state reporting requirements
    • Building a safety plan
    • Including the patient voice
    • Safety tips
    • Patient and Family Peer Support Network
    • Preparing for safe home care
    • Connect with your PFAC

Newsletter Archives

Past Issues

April 18, 2020: COVID-19 Safety News Briefs

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What's inside

  • Re-configuring a patient call center ... fast
  • Virtual town halls help colleagues connect
  • Support resources for managers, clinicians and staff

April 11, 2020: COVID-19 Safety News Briefs

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What's inside

  • Virtual town halls on pregnancy and COVID-19, Tuesdays at noon
  • COVID-19 Information for Massachusetts Medical Office Practices
  • New to Twitter? Keep up with the latest on COVID-19
  • Donning and doffing PPE safely

April 2020 Patient Safety Beat

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What's inside

  • Massachusetts Sepsis Consortium offers new resources for post-acute care providers
  • Direct care workers are key to timely action for sepsis patients
  • Clinicians/staff may need additional support during the pandemic

February 2020 Patient Safety Beat

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February 2020 Patient Safety Beat

  • Collaborate and use all available data to improve patient safety
  • Writing on adverse event, doctor heals himself and helps others
  • New pediatric sepsis guidance backed by top pediatric and critical care organizations
  • New national analysis of safety events available from AHRQ

January 2020 Patient Safety Beat

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What's inside

  • Medical interpretation is key to safety for 100,000+ across the state
  • 'Coproduction,’ a new way of looking at health care
  • Roles shift as patients and providers 'coproduce' care
  • A guide to engaging the public in programs and policy

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Featured stories

  • New report supports effort to reinvigorate Patient and Family Advisory Councils in Massachusetts (Feb 2026)
  • Cost of harm in MA hospitals pegged at $2.14 billion annually (May 2025)
  • Q&A with Bryan Sexton on "bite-sized" well-being interventions (Mar 2025)
  • New CMS rule incentivizes hospitals to attest to safety measures (Summer 2024)

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The Betsy Lehman Center for Patient Safety supports the efforts of providers, patients and policymakers to advance the safety and quality of healthcare in all settings.
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The Betsy Lehman Center for Patient Safety is an agency of the Commonwealth of Massachusetts.
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